Solved

PAC Code Not Working

Userlevel 1

Hello, I am trying to port my number and obtained a PAC code. When I put it in, it says that there is something wrong. Please what can be wrong?

Thanks

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Best answer by andewhite 6 January 2022, 12:22

This topic has been closed for comments

Userlevel 8

Hello @hentoyo,

Get this sorted quickly using the iD LIVE CHAT service.

Make sure that you chat between 9am - 8pm weekdays or 9am - 6pm weekends.

Chatting in these time periods will ensure there’s a real person at iD dealing with your request.

You should also type “talk to a person” after connecting - this avoids the 24/7 bot.

Anyway, good luck.

Userlevel 1

Thanks this worked. Number now Ported.

can’t get the PAC form complete it keeps saying something is wrong

Userlevel 7

Hi @Lkaizer15,

Did you manage to get the PAC code?

If you are still struggling you can contact our Live Chat Team or let us know here and we will send you a Private Message.

Kash

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