Recently in a “Trustpilot| survey I made a poor review because I tried calling a London number & was told it was out of plan on one Phone & on the other that it could not be connected. I was told that it was a chargable number but the recipents told me that their num ber are “FREE”. So Kashif
Reply from iD Mobile
2 hours agoHi Leslie,
Some numbers may be chargeable if they are out of allowance. You can check the link below to see if the number is chargeable.
https://www.idmobile.co.uk/help-and-advice/call-charges
I hope this helps. If you require further assistance, please contact us via Live Chat, Twitter, Facebook or the iD Community.
Regards,
Kashif
iD Mobile
So in conclusion to me when I take unlimited SIM I do not expect any restrictions..
To me this does not give a reason for the charges restricting my allowances within my plan..