Question

potential new customer

R
Rank

I'm am looking to purchase a contract and want to keep my current number tried to call and find out how to go about it but call was ended on me help !!

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3 replies

Emil
Rank
Userlevel 6
Badge +3

Hey @Rhiannan Great to hear you are potentially wanting to join iD Mobile! A big warm welcome to the iD Community, you came to the right place!

There is lots of helpful information in this article here, that will explain everything for you. 

https://www.idmobile.co.uk/help-and-advice/keep-my-number

 

Let us know if you have any other questions. 

Emil :)

iD Community Manager
R
Rank

I got my new phone filled in the form but had no confirmation that my number is being changed 

Michelle
Rank
Userlevel 5
Badge +8

Hello @Rhiannan 

 

We can check the status of your number port for you. 

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

Thanks. 

Michelle 

iD Mobile 

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