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proof of purchase for insurers

  • 26 September 2020
  • 16 replies
  • 168 views

My insurance people have asked for my proof of purchase and I don’t know how to get it please could you email it to me at [Removed]

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Best answer by Ryan 29 September 2020, 16:03

Hi @Lilyjordanorioghwo,

We will have our Support Team PM you now so we can have this looked into.

Ryan

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16 replies

Userlevel 7
Badge +9

Hi @Lilyjordanorioghwo,

We will have our Support Team PM you now so we can have this looked into.

Ryan

Hi I am on EE NETWORK and they won’t give me a 2 week period of where I only used the phone for music as I was using my work phone, and then I got robbed on the street. 
 

EE SAID TO ASK APPLE MUSIC ABOUT PROOF OF USAGE BUT THEY LAUGHED AT ME, is this something you can help me with?

 

thanks

 

leonardo

Userlevel 6
Badge +8

Hi @Leonardosmith89,

 

We can only assist with iD Mobile issues sorry, you’d be best off contacting EE to see if they can help.

 

Will

Userlevel 1

Hi, I need to make an insurance claim and need proof of purchase with IMEI number. Please can someone assist me in getting this.

Userlevel 8
Badge +9

Hello @LeeRoy,

I’ll drop you a PM so we can arrange for one to be sent out to you.

 

Mohammed

 

Userlevel 1

Yes, please. Many thanks 

I’ll need a proof of purchase for insurer

Userlevel 6
Badge +4

Hi @Jahongir707 

We will send you a Private Message so can get this sorted for you. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

Hi.

 

could proof of purchase me sent out to me for my insurance company too?

 

thanks

 

aimee

Userlevel 6
Badge +8

Sure thing @Ralphy1,

 

We’ll drop you a Private Message to get you a proof of Purchase as soon as possible.

 

Will

How long does it usually take to come through? I need it asap!

Userlevel 8
Badge +9

Hello @Auralayla,

You should get a private message here within minutes us sending it.

click your Community Profile and then you should see the Messages section.

 

Replies to PMs can take up to 48-hours.

 

Mohammed

 

Yes have had a PM which I replied to earlier today and haven't heard back yet. Thanks 

Userlevel 8
Badge +9

Hello @Auralayla,

Please allow up to 48-hours for a response and someone will be in touch. Usually much quicker though!

Mohammed

 

I also need my proof of purchase forwarded on to myself for insurers. 

Userlevel 6
Badge +4

Hi @CHAMORUSO86 

We will send you a Private Message now so can help with providing you with a Proof of Purchase. To view the message sent, simply click on your profile icon and select Private Messages.

-Mohsin

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