Paid bill and service is still restricted. Tried to update my direct debit but won't allow it until my payment of £0.00 received. Truly messing me up.
Restricted services
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Userlevel 6
+10
Hi
We are very sorry to hear about this issue. I’d recommend speaking to our Live Chat Team here to have this sorted as quickly as possible.
We’ll also shortly send you a Private Message to your Community account so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
Ryan
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