Question

Samsung A52s 5g

  • 5 September 2021
  • 4 replies
  • 118 views
D
Rank

Hi I've checked the network coverage in my area "B191RZ".

It says I should be able to have 5g network, but I haven't been able to connect at all.

Could someone point me in the right direction to connect to the 5g network?

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4 replies

Michelle
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Userlevel 5
Badge +8

Hello @dontenembhard 

 

Please can you confirm the make of phone you are currently using ?

 

Regards, 

 

Michelle 

iD Mobile

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D
Rank

Hi Michelle,

It's a Samsung Galaxy A52s 5g (SM-A528B/DS)

Regards,

 

Donté

 

 

 

Michelle
Rank
Userlevel 5
Badge +8

Hi @dontenembhard 

Thank you for confirming.

I can see the phone is compatible and 5G is showing within your area.

Can you confirm if 5G is showing as an option within your network settings ?

 

Michelle

iD Mobile 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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Rank

Hi Michelle,

 

The option shows 5G/LTE/3G/2G (auto connect) is selected but I haven't been able to connect to 5Gze

 

Donté

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