Question

simone

  • 19 August 2021
  • 2 replies
  • 43 views

I’ve had nothing but problems with idmobile, I’m sick to death trying to talk to someone, worst service ever, I’ve bought another phone a galaxy S6 apparently my sim is not compatible with this phone it’s on EE network…how do I solve this problem, the phone is not locked I’ve tried other sims without a problem !!


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2 replies

Userlevel 1

If your phone is locked to EE network, then it will not work with ID, as they use the Three network.

 

You will need to unlock the phone, or choose a different phone company that uses the EE network. Plusnet mobile use the EE network for example.

Userlevel 5
Badge +8

Hi @2203Sammy 

It does sound like the phone you have is locked to EE and you will need to ask EE to unlock your phone.

 

Michelle 

iD Mobile 

Why iD Mobile?