Slow Data Rate and High Call Drops

  • 13 September 2021
  • 1 reply
  • 36 views

Userlevel 1

Hello 

Has anyone experienced any issues with Call Drops and network cut outs?

I have been with iD for 5 weeks and it's been 5 weeks of hell.

Firstly, I had issues with iD porting my number, which took over 2 weeks, leading me to pass the cancellation period. I have returned some faith and stuck with them.

2-3 weeks know! I am absolutely frustrated. I can barely take calls in the belfast area. Using whatsapp is almost impossible with calls regularly cutting off after about a min of conversation.

I am wanting to leave, sadly I face a steep contract bill and I am not sure which is the better option, Pay for services I am yet to utilise and leave or continue paying for services I cannot use and stay.

Has anyone had this problem? Have you been able to resolve it?

 

I am seriously thinking iD is a form of a scam and new potential customers should stay away!


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1 reply

Userlevel 7
Badge +7

Hi @Kmalkan26,

We are sorry to hear about this.

Can you advise if you have checked our coverage checker?

What sort of coverage are you currently getting?

 

Kash

Why iD Mobile?