Question

Spoof calls saying I've reached my call limit and cannot make calls from 0843 552 5622

  • 31 August 2021
  • 3 replies
  • 75 views

I have had a number of calls -about 1 per month form 08 numbers saying that i cannot make calls as i’ve reached my capped limit and need to make a payment. I do not have capped call limit and these are obviously spoof fraud calls trying to get my payment details but they are using the id mobile name and must have access to a database of your customers. Do any other ID mobile customers have this problem?


This topic has been closed for comments

3 replies

Userlevel 8
Badge +9

Hello @timporte,

Sounds like these are nuisance calls trying to scam you.

If it’s the same number calling every-time, maybe just block this number on your smartphone? 

Good luck!

Userlevel 8
Badge +9

Alternatively, the community FAQ has some guidance at:

What are nuisance calls and how do I report them? | Join the discussion, ask questions, share advice. (idmobile.co.uk)

Good luck!

Userlevel 6
Badge +8

Hi @timporte,

 

Like @andewhite says, any calls like this are best being blocked so they don’t bother you again.

 

Will

Why iD Mobile?