Solved

Switching

  • 14 June 2021
  • 1 reply
  • 11 views
P
Rank

Hi,

 

I got a new ID contract. My previous provider was also ID but because I can’t port an old ID number into a new ID SIM, I bought a GiffGaff SIM, ported my old number into it. Now I am trying to port in the GiffGaff number into my current ID SIM but I am getting the following error: ‘Switching request has already processed for this MSISDN. Please contact customer service for details’. Please help.

 

Thanks,

 

PRomit

icon

Best answer by WelshPaul 14 June 2021, 12:55

View original
This topic has been closed for comments

1 reply

WelshPaul
Rank
Userlevel 8
Badge +6

Sounds like you need to wait a day or two to let the system settle.

How much time has passed since you ported out of ID and how long have you been with GiffGaff?

Terms & Conditions
Why iD Mobile?