Im trying to join ID from EE with a correct PAC code, using my old number, and the number they provided on the paperwork received with phone, and the transaction number on same paperwork. But have been getting a “we’ve tried to process your PAC, but there is an issue with the information you've submitted. Please check it………………...” error message EVERYTIME I’ve tried. I have 100% check the PAC code, my number and the new number given and the transaction number.
But on multiple attempts it still gives me this message. Its been 3 days since ive joined and am still paying for my old and new phone bills.
I’ve tried to call but the auto phone system won't recognise my number for some reason and just cuts me off….
If it carries on for much longer Im just going to cancel my new subscription and go back to EE, where I can at least talk to someone.