I am with ID and have recently bought a new contract. How do i transfer my old number and cancel my old plan?
Best answer by andewhite
View originalI am with ID and have recently bought a new contract. How do i transfer my old number and cancel my old plan?
Best answer by andewhite
View originalOkay
Do you mean you’ve got 2 active iD plans, and now want to move your number from the older iD plan, over to the newer iD plan?
Okay thanksÂ
With iD Mobile, in this situation the only way to retain the mobile number you want, is do the following:
Text INFO to 85075 to work out how much it’ll cost to stop the iD plan you don’t want to keep.
Finally, don’t cancel any Direct Debit setup for iD until sometime well after the final bill for the plan you’re stopping.
Anyway, good luck.Â
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Thank you! To give the 1 PAC to a different service provider do i have to take out a sim only plan with them which will then subsequently be cancelled? They will ask for a customer reference i presume to accept the PAC?
Thank you! To give the 1 PAC to a different service provider do i have to take out a sim only plan with them which will then subsequently be cancelled? They will ask for a customer reference i presume to accept the PAC?
If I was in your position
I’d make sure the new provider’s SIM was activated and working properly before submitting my PAC (obtained from iD for the number I wanted to keep).
Once the number I wanted to keep was ported over and working properly, I’d get the PAC needed to move the number back to the iD plan being retained.
Anyway, good luck.
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