System thinks I am in Holland but am in the uk

  • 28 November 2020
  • 1 reply

When I try to use Amazon or the National Lottery I can’t because I am thought to be outside the UK. How do I get ID Mobile to change my IP address or whatever needs to be done so I am where I am? Android location settings are correct and Google Maps knows where I am.

1 reply

Userlevel 6
Badge +8

Hi @arthbutt,


That’s an odd one. Have you been to Holland or abroad recently? What handset are you using?