System thinks I am in Holland but am in the uk

  • 28 November 2020
  • 1 reply
  • 56 views

When I try to use Amazon or the National Lottery I can’t because I am thought to be outside the UK. How do I get ID Mobile to change my IP address or whatever needs to be done so I am where I am? Android location settings are correct and Google Maps knows where I am.


1 reply

Userlevel 6
Badge +8

Hi @arthbutt,

 

That’s an odd one. Have you been to Holland or abroad recently? What handset are you using?

 

Will

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Why iD Mobile?