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Wifi calling Pixel 4a 5G

  • 14 July 2021
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I recently bought a Pixel 4a 5G direct from Google. I have tried to activate Wifi calling but within Call settings it says “Call over mobile network”. Does this mean that wifi calling is not active and if so, how do I activate it please?

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Best answer by Ryan 16 July 2021, 11:00

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Ryan
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Hi @NeilJD,

The Google 4a 5G version is on our WiFi calling compatible list so it should be working. Is the option for Wi-Fi calling missing completely? You’ll need to go to the Phone app and then press the menu button to find the settings. From there, press Calls and then Wi-Fi Calling should be present.

Ryan

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Thanks Ryan. I have removed and reinserted the SIM card and that seems to have fixed the problem. The menu still says “Call over mobile network”. However, if I turn on aeroplane mode and then turn wifi on and connect to a wifi network, the phone allows me to make wifi calls.

Ryan
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Userlevel 6
Badge +10

Hi @NeilJD,

I’m glad to hear that it’s now working. 🙂 The settings showing “Call over mobile network” is fine and Wi-Fi calling should kick in whenever the phone feels like it is a better option.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
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