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Bill Collection

  • 13 June 2019
  • 1 reply
  • 219 views

I deceided to end my contract with this company paid early termination fees of 191.26 and then owed 16.19. The reminder to pay the 16.19, threatened putting me on the credit bureau if I did not pay on time. This is from a person like me that made all payments on time. Very short sighted as I am manager of a company with over 150 phones so gues what iD mobile your rude crass note to collect 16.19 lost you lots of business. BYE for Ever
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Best answer by Phil 17 June 2019, 13:02

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Userlevel 2
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Hi Bestbuy2014,

Sorry if you felt this reminder was rude or crass but no reference would be made to a credit bureau on your final bill.

A warning about further action would only be required if the bill remained unpaid after the expected payment date.

Unless the Direct Debit was cancelled, there would be no expectation for the payment to become overdue.

Phil

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