Question

PIN

  • 27 November 2018
  • 2 replies
  • 110 views

Anybody else think they have a pin set up but when call you’re asked for last 2 digits of bank account and phone number? I know my pin isn’t made up of that but going round in circles

2 replies

Userlevel 6
Badge +10
Hi @Robinson,

Usually, the default PIN is set to those details you have mentioned. If you have changed the PIN then this will be the one you need to use.

If you log in to your account online, you should be able to change this there.

Ryan

I have always used a PIN to log onto my ID account, now when I log on I have to use username and pass word. This does log me on but I am unable to change log on back to PIN even though its showing pin.

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