Weather not updating on phone

  • 24 May 2018
  • 1 reply

Auto updates not working, when update pressed weather updates but box opens advises not avaiable temporarily. Can you explain as this has been happening for some time now. My wife has the same phone but with videophone and work perfectly

1 reply

Userlevel 6
Badge +6
Hello @Geraldhunt13,

Have you tried testing your SIM in her phone vice versa to see if this works?

Are you referring to the default weather app on the phone?

Have you checked the handset settings?

Can you also confirm if you've enabled GPS on the phone to the correct settings? Most weather apps use your GPS to determine your location.

Have you tried this over WiFi and also over mobile data?