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Stay up to date with everything iD. Find out how to use the iD Community, ask a question, enter competitions and read interesting articles.

5432 Topics

Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

iPhone 15 vs Nothing Phone 2

Apple’s latest smartphone – the iPhone 15 – is already being challenged by a new kid on the block. The Nothing Phone 2 has been dubbed ‘the iPhone killer’. Sounds kind of dramatic, right? Well, there’s some truth in it. These are two super speedy, powerful phones packed with all the latest mobile tech. Making this a heavyweight phone clash for the ages!So, we’re here to see how the pair stack up against each other. We’ve picked out a few of their biggest advantages to find out what makes them tick. Hopefully our handy comparison will help you to make the right call…iPhone 15Does Apple’s latest need much of an introduction? The iPhone is one of the most popular handsets for a reason…More batteryWhen it comes to longer battery life, the iPhone 15 takes this one. If you’re away from a plug socket all day – or, god forbid, you left your charger at home – it’ll easily last a full day without needing a top up. So, you can stream your favourite shows, beat your high score, and listen to a loa

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A
Newbie
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Our latest Android smartphones - 2023

Looking for a new smartphone? Well, 2023 is the time to do it! Google and Samsung have launched a bunch of exciting devices this year already. From the Pixel 7 to the Galaxy A14 and A54. So, here’s some of the latest and greatest Android phones that you might want to check out.Samsung Galaxy S23 Range Galaxy S23. Galaxy S23+. Galaxy S23 Ultra. Samsung went big for the S23 range.The S23 is the most budget friendly of the trio. The contour cut camera design from the last gen is gone, replaced with three stacked 50MP camera lenses. Giving it a way more minimalist look and feel. It’s tougher than ever too. The screen is built from Gorilla Glass Victus 2, which is the most durable phone glass you can get. So, if you’ve got a track record of dropping your phone and cracking the screen, you’re in safe hands here.S23+ is exactly what it sounds like. It’s similar to the standard S23, but with a few upgrades and tweaks here and there. It’s a bit bigger (with a 6.6” display) and has double the st

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Nikhil P
iD Mobile Employee
9 months ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

What to do with your old mobile phone

We’ve all done it. A great new phone comes out that ticks every box, and boom! You’ve bought it and you’re upgrading. You back up all your files and apps, pop the SIM out of your old phone and into the new and that’s it. You’re all moved over and ready to crack on with your new, next-gen smartphone. But what are you going to do with your old phone?Whether you want to make a gift of it to a family member or mate, sell it, donate it to charity or keep putting it to good use, there’s always a better option than simply ‘out of sight, out of mind’. Here are just a few of them:Trade it in with iD MobileiD Mobile will happily take your old phone and give you cash in return. The process is really easy, and it’s all done online.Simply head to the iD Mobile trade-in page and search for your phone model. Then fill it a quick online form and you’ll receive a quote. If you’re happy with the amount of cash you’ll get, put your mobile in the pre-paid Jiffy bag we’ll send you, then post it to us. You’

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iD Mobile
iD Mobile Employee
1 year ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

What to do if your phone is lost or stolen

Because we rely on our phones so much, losing yours or having it stolen can feel like a mini-crisis. Suddenly, your connection to the world, your photos, messages and even financial information are all at risk. While it’s very easy to be hard on yourself when it happens, the truth is that it most of us have lost our phones at some point. According to Uswitch, more than half the UK population have had their phone lost or stolen at one time or another.And because it’s so common, it means that industry giants like Android and iPhone are here to help. Whatever type of phone you have.We’ll break down the steps of what to do if it happens. Then we’ll let you know what you can do to protect yourself in the future.Stay calm and assess the situationFirst things first, take a deep breath. Panicking won't help. Try to remember where you last had your phone or when you last used it. Did you leave it at a restaurant, in a taxi or was it taken from your bag? It’s easy to think the worst when all alo

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S
Newbie
1 month ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

The iD Mobile Black Friday Event 2020

 iD Mobile’s Black Friday Event is Here! To celebrate we’re giving away a £100 Currys PC World voucher – more about that below. Planning to treat yourself or a loved one to a brand-new phone this winter season? We’ve got you covered. Whether you’re after the all-new iPhone 12 or a powerful Android such as the Samsung S20E to call, play, stream, and of course, chat in the Community, you’ll find what you’re looking for with iD Mobile.Amongst all the great deals we have on offer over Black Friday, you can save up to £120 on the iPhone 12 or iPhone 11. If you’re more of an Android lover, get cashback when you go for a snappy new Samsung handset, or even save up to a massive £362 on a cracking Android phone. And if you’re looking for a winning SIM only deal with unlimited data, you’ll find it right here at iD Mobile.Here’s some of the great Pay Monthly Phone deals you can get in iD Mobile’s Black Friday Event: Phone Up Front Cost Monthly Cost Allowances Save Up To iPhone SE 64GB

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C
Newbie
3 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

Get Set for Christmas – Competition

We love Christmas, who doesn’t? It’s a time to take a step back from the daily stresses of life, share memories with those closest to us, exchange gifts and gorge on fantastic food. Can you tell we’re excited?It’s also the perfect time to bag yourself a winning deal on a new phone or SIM only plan with iD Mobile. We’ve got some unmissable offers lined up.Hunting for a top deal on a powerful handset? Look no further. We’ve got amazing offers on a range of phones to suit everyone. With our exclusive Christmas event, you’ll get a Currys PC World gift card worth up to £100. So, you can treat yourself to some top of the line tech, view all our great offers here.Among the great range of smartphones on offer, we have fantastic handsets from OPPO. Get superfast downloads and eye-popping night-time footage with the Reno4 Z 5G. Go pro with the incredible OPPO Reno4 Pro or give yourself the gift of all-day battery life and lightning-fast charging with the OPPO A53.Also, switch to any 12-month SIM

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Emil
iD Mobile Employee
3 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

Then and Now: What's Changed in the Past Few Years? (Android Edition) – 2022

Android: What’s new?Coming to the end of your phone contract and ready for something new? You’re in the right place. Since the last time you treated yourself to a new device, smartphones have got better… a lot better. These days, you can find a great smartphone to suit any budget. Here are a few of our favourites, and how they shape up against the smartphones of yesteryear. Samsung Galaxy A53 5GOne of the biggest developments to reshape the smartphone world recently is the introduction of speedy 5G. While it was an exclusive feature for the most premium phones only two years ago, we’re starting to see it introduced in mid-range handsets like the Samsung Galaxy A53 5G. And it’s a hugely welcome addition.That’s not the only thing that’s new, though. If you’re moving on from the Samsung Galaxy A51, you’ll notice plenty more technological leaps. Like the display, for instance. They both have a 6.5-inch screen, but this time around, Samsung have doubled the refresh rate to a flagship-standa

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iD Mobile
iD Mobile Employee
1 year ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Delivery, Switching and Customer Service over Christmas and New Years.

At iD Mobile, we believe everyone that uses our network should be able to access the help and support they need, all year round, including Christmas and New Year.Whether you’re treating yourself to a new phone in time for 2023, switching your number from another network, or simply need help finding the answer to a certain question, we want to make sure you’re one step ahead during the festive season. So, we’ve put together a quick update on our Christmas and New Year opening times, how to access help and support, and plenty more. Here’s what you need to know:Want that new phone or SIM in time for the festive period?If you’re planning on ordering a Pay Monthly Phone or SIM only plan in time for Christmas, it’s best not to wait! During this busy period, if you want to receive your order for Christmas, we’d recommend ordering as soon as possible to avoid disappointment.Pay Monthly PhonesAll Pay monthly phone plans are shipped via DPD next day delivery. If you order your Pay Monthly Phone

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Nikhil P
iD Mobile Employee
4 months ago
S
Newbie
SertabsNewbie
asked in Ask a question.

keep getting access denied to the very and little woods site

Hi hoping someone will help, I keep on getting a message whenever I try to log into my very account and I tried my old Littlewoods (same company) same message access denied  I also get this when I log into my IN&S account to buy or take out bonds that keeps logging me out saying Iv back spaced which I haven’t  is there anything I can do Thanks  

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andewhite
Legend
1 year ago
A
Rookie
andywills8844Rookie
posted in Ask a question.

ID Mobile's signal coverage is just terrible, & getting worse.

Since switching to ID Mobile the signal coverage on my phone is just terrible, & it’s getting worse.It doesn't matter where I am in the country ( inside or outside ), the signal on my phone is so weak, & if I am inside I can pretty much guarantee that the signal on my phone will be so weak that I won’t be able to use the internet, & sometimes it will be so weak that I won’t even be able to make calls, & this from a mobile network provider that claims to use the 3 network, & claims that their network covers 99% of the UK.The only way I can get a slightly better signal with ID Mobile is when I turn my phone to 3G only ( manual not auto ), but again, not without the problems mentioned above, but even if I do this my signal can still be full one minute & dead the next, even when I haven't even moved anywhere.Also, it seems that I’m not the only one with signal coverage issues when it comes to the ID Mobile network as masses of ID Mobile users are complaining about t

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Tom
iD Mobile Employee
12 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

12 free travel apps to download before take off

Going on holiday is supposed to be all about chilling out and getting the most out of your trip. But what with packing, booking and finding your way around, sometimes trips overseas can even seem a bit more stress and then break.That’s why it’s always good to have your phone on hand. We’ve picked out some of the best travel apps around that are designed to make every aspect of your holiday that much easier. From booking your flight to working out what’s on the menu, there’s an app for that…Before you go…Booking your flightThe good thing about booking online in that you can shop around for the cheapest flights. And Skyscanner makes that easy. Just put in your destination and the dates you want to travel and it’ll compare all available airlines. You can then filter by cheapest, fastest and even which flights have the lowest CO2 emissions.Skyscanner: Android / iOS Looking for accommodationFor houses, it’s hard to beat Airbnb. Enter where you want to stay and the dates you’re staying and y

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Y
Newbie
1 year ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

How to fix a mobile internet connectionBlog

[b]Are you having a nightmare with your mobile connection? Sometimes phones can develop strange random faults – like only being able to get online when connected to Wi-Fi. Frustrating, we know. Don’t worry though, we’ve put together a list of tips to help you get those connection problems sorted. [/b] [h3][b]Make sure it isn’t just a slow connection [/b][/h3] At times a connection can be so slow that it seems like you have no connection at all. Take a look at the signal bars at the top of your screen, and check there are no symbols that show a mobile internet connection. Prime examples would be: E, 3G, 4G, H, H+ or 46/LTE. Any of these symbols show that your phone is in fact connected to the internet – which means your issue is internet speed. Get in touch with iD to check if there are any connectivity issues in your area. [h3][b]Turn it off and on again[/b][/h3] Yes, that’s right, the old cliché. But believe it or not, the low-tech fixes are often the most effective. And even i

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iD Mobile
iD Mobile Employee
5 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

Then vs now: What's changed in two years?Blog

[b]If you’re coming to the end of your two-year smartphone cycle, you’ll be due an upgrade very soon. And you’ve got lots to look forward to, as tech in the smartphone world moves on very quickly.[/b] Let’s take a look at what we were doing in 2017, compared to now… [h3][b]Samsung Galaxy S8 v Samsung Galaxy A70[/b][/h3] [img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/18259f3d-1657-49da-ab29-c947a5f96493.png[/img] The S8 gave us our first glimpse of Samsung’s Infinity Display. The ultra-thin bezel design was described as futuristic at the time, and customers loved immersing themselves in the sharp and colourful 5.8-inch screen. But what may have seemed like a vision of the future in 2017 didn’t prepare us for the sheer beauty of 2019’s Galaxy phones. And we’re not even talking about the top-of-the-range S-series. Samsung’s mid-range A-series is packed with amazing screen tech too. The A70 is a stunning phone, especially when you consider the price. The 6.7-inch In

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iD Mobile
iD Mobile Employee
4 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

Download the NHS Track & Trace app – CompetitionBlog

 Download the NHS Track & Trace app – Competition Heading out?Finally, the light at the end of the tunnel is getting closer! Lockdown restrictions are gradually easing, and many of us are venturing further from our homes than we have over the past year – but let’s not blow it now!We’re not fully back to ‘normal’ just yet, but we’re able to go out for food and drinks with 6 mates, work out at the gym, get stuck into a blockbuster at the cinema, even attend football matches. Loads of things we’ve sorely missed. NHS Track & Trace App:However, Covid-19 may be around in one form or another a little longer, and things are still a bit different. Head out of your front door and wherever you go, a facemask and anti-bac are as necessary as your phone, cash and house key. But there’s another essential that’ll give you piece of mind, and help protect you and others from Coronavirus at this late stage. We’re talking about the NHS Track & Trace app.We’ve spoken about the Track & Trac

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Emil
iD Mobile Employee
2 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

5G is the future! Ready for it?Blog

5G is going to transform our mobile lives, with incredible data transfer speeds making everything quicker. But when is it coming? How fast will it be? And why is it called 5G, anyway? Let us explain… [h3][b]What is 5G and when is it coming to the UK?[/b][/h3] 5G is the fifth generation of mobile networks. Ever since good old 1G was launched in 1981, a new generation of mobile networks has been introduced roughly every 10 years. 2G appeared in 1991, 3G in 2001 and 4G was standardised in 2012. 5G is next, and plans are well under way to bring it to the UK. It’s impossible to give an exact date, but the 5g.co.uk website says we should expect 5G to arrive in late 2019 or 2020 – that timescale is taken from the government’s 5G strategy, and advice from network operators. [h3][b]How fast will 5G be?[/b][/h3] 5G is going to be blazing fast. And a lot faster than 4G ever was. Want an exact number? Okay then, here you go – some estimates think that 5G might give us download sp

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Siân
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

Celebrating our top Community members - CompetitionNews

We love when iD members really get a feel for the Community and use their charm, knowledge and skills to strike up conversations and help others. Loads of you are getting involved, and as a result, the iD Community is only getting better, stronger and more knowledgeable.That’s down to you guys.We’ve been blown away by your commitment to the Community cause recently, and there are three iD Community superheroes that have got stuck into a ton of great chats, helped members find their way, and seriously showcased their knowhow by resolving other members questions.Of course, we’re talking about @Gregor , @terrywebbs  and @WelshPaul!You guys have been super busy. Over 20 badges earned between you for your expertise, and over 1,500 replies to topics between all three of you since you all joined the iD Community. That’s incredible by itself; but, there’s only one person who can be at the top of the leaderboard.So, who is it? Drum roll please… Congratulations @Gregor ! You’re currently top of

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Emil
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements.

Customer notice: Suspected fraudulent textsNews

We’ve been made aware that some customers have received various text messages from multiple numbers, falsely impersonating and claiming to be iD Mobile.Several texts have been sent out to customers and you can see the versions we are aware about below:Text 1:“iD Mobile: We have been unable to confirm your details for this month's payment. To avoid suspension of your line, please confirm your up to date details via the following link: <<link>>” Text 2:“iD Mobile: Your latest payment has been unsuccessful. Please update your details here:  https://bit.ly/3tNuzLK” Text 3:•    iD: Your monthly payment failed, in order to continue using our services please verify your details here: <<link>> Please note these messages are not from iD Mobile. If you receive a message such as the above, do not click the link and enter your details, as these will not be safe.For more information on how to spot fraudulent activity such as phishing, smishing and impersonations, please view

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Will
iD Mobile Employee
2 years ago
Gail Bromley
Newbie
Gail BromleyNewbie
asked in Ask a question.

How do I actually speak to someone on the phone?

Is there a way to actually speak to someone?  I have tried the live chat feature but it doesn’t work.

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Mohammed
iD Mobile Employee
8 months ago
Richard.C
iD Mobile Employee
Richard.CiD Mobile Employee
published in Articles and competitions.

Helping you manage your account – improvements to our app and online account services

Now more than ever, we know how important it is for customers to be able to manage their accounts quickly and easily. We’ve taken on board feedback from our community members and comments in the app stores to make some key improvements to the iD Mobile app and My Account online. When you next log in to the iD Mobile app, you’ll be prompted to download the newest version from the app store (either the App Store if you use Apple or the Google Play Store if you use Android). If you’ve got automatic updates turned on, this will happen in the background. You don’t need to do anything to access the latest version of My Account online, you’ll see this automatically when you next log in.   What updates have been made?   Compatibility   We’ve made sure the iD Mobile app and My Account online work with all the newest internet browsers and phone operating systems, to ensure smooth running on the very latest technology.   Listened to your feedback   We heard you and have taken action. We’ve a

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drnhsarja
Newbie
3 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

Our latest iPhones - 2023 Edition

Looking to upgrade to a shiny new iPhone? iD Mobile has got you covered.We’ve got the latest and greatest iPhones, with everything that makes the Apple experience so good – all new iOS 15 software, effortless style, and cameras that set the standard. And you’re bound to find a top deal that works for you, right here. Let’s take a closer look at the line-up:iPhone SE (3rd Gen):The SE delivers the best of the iPhone experience to suit any budget. It has the same processor that’s used in the iPhone 13, and a more-than-capable 12MP camera that’ll shoot instantly shareable 4K footage at up to 60 fps. That’s impressive.With a 4.7-inch LCD screen, it’s the smallest iPhone available right now. It’s not full HD, but the iPhone SE still delivers bundles of clarity and colour, and the handset feels super comfy and natural to use single-handed.Elsewhere, the SE can run intensive AR apps and you can get over 9 hours battery on a single charge  -and that’s with intensive use. Plus, with up to 256 GB

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iD Mobile
iD Mobile Employee
9 months ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

New Year, New Phone - CompetitionBlog

Happy new year! Think you’ve missed the chance to treat yourself to a great phone deal now that Christmas is over? Think again!At iD Mobile, we’re all about great offers all year round. And this month, we’ve got some pretty epic deals on Google’s Pixel range. With the best elements of the Android experience combined with 5G connectivity, a powerful chip, a crystal-clear OLED screen and incredible cameras, Google Pixel phones can handle it all.Both the Google Pixel 4a 5G and the Google Pixel 5 launched in October, and they’re up there with the best smartphones of 2020. The first Google phones packed with 5G compatibility, both the Pixel 4a and Pixel 5 offer incredible download speeds and a stripped-back, clean looking interface that’ll please even the most devoted Apple fans.We love the cameras on both phones. While they have the same dual 12MP and 16MP Ultra-Wide lens setup, it’s the brilliant AI that’s the star of the show. The Night Sight feature allows you to capture stunning photog

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Emil
iD Mobile Employee
3 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

How to stop nuisance calls and textsF.A.Q.

Are you getting nuisance calls or texts on your mobile? You know the kind of thing – offers to help with PPI claims or ‘that accident’ you’ve just had, or perhaps even perfectly legitimate companies trying to sell you stuff you just don’t want. If so, there are a few things you can do to stop them. Read on for details… [b]Be careful what you’re ticking[/b] To prevent nuisance calls, be careful of any online forms that ask you to fill tick-boxes that say something like “I give permission for third parties to contact me by phone” or “I give you permission to contact me by phone”. Don’t tick them if you don’t want to be contacted! [b]Register with the Telephone Preference Service[/b] The best way to stop nuisance calls is to [url=http://www.tpsonline.org.uk/tps/number_type.html]register your number with the Telephone Preference Service[/url]. They’ll then add you to their list of numbers that don’t want to receive sales and marketing calls. It’s illegal for a company to call numbers reg

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boothy99
Newbie
28 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

3 best weather apps for the UK and away

Whether you're planning a picnic in the park or a beach holiday in a tropical paradise, we all know that staying on top of the weather forecast is crucial. But it’s also become easier than ever. Gone are the days of searching through a newspaper to see whether you should call off your BBQ. Say hello to weather apps.We're living in an age where weather apps can give you an hour-by-hour weather forecast on your mobile. But there’s a lot more to them than “it’s sunny” or “a bit cloudy.” You’ll get access to all kinds of weather maps, data and even online communities. So, you can use them to plan a picnic, a day out or even an entire holiday – so you’ll always know what to pack!So, let's dive into the three top weather apps that will keep you prepared and in the know, wherever you end up.1.Met Office – the essential infoIf you’re just after the basics, the Met Office app is clean and simple and will give you your location’s weather at a glance. You can see whether it’s going to be wet or d

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Nikhil P
iD Mobile Employee
9 months ago
Dearnie
Rookie
DearnieRookie
asked in Ask a question.

removal of free roaming charges in 2022

Are ID Mobile removing free roaming throughout Europe and introducing some form of daily charge like some of the other mobile companies or are they continuing to provide charge free roaming in Europe like O2 and Virgin?

5
Emil
iD Mobile Employee
2 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

July Smart Home Gadgets Competition - Closed

[b]Competition time![/b]  To help keep your home safe and secure this summer we’re offering 4 lucky winners the chance to win one[b] fantastic home security gadget[/b] in this month’s competition. You could win either a [b]RING Video Doorbell Pro[/b] With Chime or one of three [b]PHILIPS Hue White[/b] & Colour Ambience Wireless Bulb Twin Packs. With the RING Video Doorbell Pro, you can keep track of what's happening around your property at all times, with alerts sent to your smartphone. And you can control your lights from anywhere with the PHILIPS Hue app, sync with your smartphone and choose from 16 million colours to create your desired mood. [b]Comment below and tell us what content you’d like to see more of from iD Mobile?[/b] [b][/b] You’ve got until [u]midnight on 7 July[/u] to comment and we’ll pick the winners at random. [url=https://community.idmobile.co.uk/competitions-47/id-mobile-july-community-newsletter-competition-terms-conditions-31076][u]T&C’s Appl

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littlemonkeyz
Newbie
4 years ago
Terms & Conditions
Why iD Mobile?