8 digit code not received

  • 6 April 2019
  • 1 reply
  • 501 views

I have recently purchased an ID sim but I have not yet decided on what phone I want to use so when I try to register I cannot get the 8 digit code, is it possible to get the by email please?

1 reply

Userlevel 6
Badge +10
Hi @Carol3597,

I'm afraid that the code cannot be sent via email as it uses the mobile number as a verification method. If you can contact our Live Chat team here and run through the process with them, they can give you the code there and then to help you set up the account.

Ryan

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