Activate Sim

  • 23 April 2019
  • 2 replies
  • 399 views

Userlevel 1
I have a new Sim I need to activate but I can’t register for an account as I don’t know what the mobile number is. I then want to change use my current mobile number. I have unblocked phone and have a pac code ready but I can’t do anything online without registering first. Where do I find the new SIM cards mobile it’s not on the envelope the SIM card came in.

2 replies

Userlevel 8
Badge +9
Hi @Reetbeet


If you don't have your ID Mobile SIM card yet but you ordered one then You should find it on your email inbox just search for "Welcome to ID" email send by provider.

If you already have your SIM inside your phone then you can check it in settings.

Android = Settings -> System -> About Phone

iOS = Settings -> General -> About

You could also try calling a friend and your number will display on their phone.

BTW You don't need to activate brand new SIM, they arrive already activated. You only need to activate replacement SIM cards. Registering your account will allow you to port your existing number though.

Kind Regards
Userlevel 1
Thanks I managed to find the mobile number in settings and have requested my number be ported

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Why iD Mobile?