Question

How do I claim the free Apple TV

Jen87
Rank
Userlevel 1

I upgraded my phone and it has the Apple

TV for a year offer I have had my phone a month and had nothing about Apple TV through how

do I get it?

11 replies

Jen87
Rank
Userlevel 1

Hello, not really if I phone them they will have no idea what I am talking about I haven’t had anything from

ID what so ever!

A
Rank
Userlevel 3
Badge +5

Hi @Jen87 

This is offered by Apple directly. 

Any queries regarding the promotion or technical issues please contact Apple on 0800 107 6285.

Hope this helps. 

Aklima 

Please do not message me directly, as this is currently not being monitored.
P
Rank
Userlevel 4
Badge +2

Hi @Jen87 

I’ve sent you a direct message with further information.

Pearl

I request not to message me directly, as this is currently not being monitored.
Will
Rank
Userlevel 6
Badge +8

Hi @Sugarshake,

 

What specifically is the issue? Have you contacted Apple yet?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Sugarshake
Rank

The issue is I can’t see or get the 1 year free membership and I haven’t contacted Apple yet. I thought ID would fix this as it’s part of ID contract.

L
Rank
Userlevel 1

I have the same issue. I’ve tried all the steps before like signing out of iCloud and logging back in; my iOS is up to date too.

Sugarshake
Rank

Hi, I have the same issues and tried to contact ID….. useless I can’t get hold of anyone and still no reply on the question I asked. Can someone help me please?

Will
Rank
Userlevel 6
Badge +8

Hi @Lthorne,

 

Have you contacted Apple yet?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank
Userlevel 1

@Will no I haven’t contacted Apple, should I?

Will
Rank
Userlevel 6
Badge +8

Hi @Sugarshake,

 

Although the contract is with us, the redemption is performed through Apple. If you get in touch with them they’ll be happy to help.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Mohammed
Rank
Userlevel 7
Badge +10

Hello @Lthorne,

We’d recommend contacting Apple directly first.

 

Let us know if you still have issues.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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