I’ve just bought an iD PayG sim so that I can transfer my current EE number to my new EE contract (has to be done via another carrier) but then I found out that there is now nobody at customer services due to Covid-19 restrictions; will this stop me from transferring the number to and from iD? I don’t have a phone that can use the iD sim card although I could try and get an old one unlocked if required.
Basically I need to do the following steps without needing to ring customer services or using the sim card but it sounds like its not possible?
- Use PAC to transfer my EE number to iD
- Once transferred request PAC from iD
- Transfer my number to my new EE contract
Best answer by Gregor
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