Question

Cannot find the phone number of new iD contract

  • 30 April 2019
  • 3 replies
  • 513 views

Just inserted ID sim for first time, need phone number to register but on my phone (honor 10 lite) it says unknown where it should show phones number

3 replies

Userlevel 3
Doesn't it tell you your phone number in the welcome pack/on the card you pop your SIM out of?

Nikita
Userlevel 8
Badge +9
Hi @jonathandickens

You can look into your email inbox and search for "Welcome to ID" message. Your new phone number will be there.

Kind Regards
Userlevel 6
Badge +10
Hey @jonathandickens,

Did you manage to obtain your mobile number using the methods above? If not, you can always make a call from the phone to someone you're with, to see it appear on their screen. If this isn't possible, please speak to our Live Chat team (here) and we'll get you the number ASAP.

Ryan

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