Solved

Change my number


Hi, I need to change my number to a new one - urgently. I have read on the community that you recommend to call 7777 but due to covid 19, the call centres are closed. Please can you let me know what I can do? 

icon

Best answer by Nikhil P 2 April 2020, 11:04

View original

15 replies

Userlevel 8
Badge +3

Hi @RGB,

I have sent you a direct message with some further information. 

Thanks,
Nikhil

Where is this message

Userlevel 3
Badge +5

Hi @MIKEYWHITTO 

I have sent you a private message. 

Are you able to access this?

Regards 

Aklima  

Hi

could you please msg me as I am wanting to change my current mobile number to a new one. Everything with regards to my contract can stay the same, I am just wanting a new number.

thank you

Userlevel 3
Badge +5

Hi @AlanP 

 

I have sent you a private message with more information. 

Regards 

Aklima

Aklima could you please message me too, I need to change my number.

 

Thank you.

Userlevel 6
Badge +8

Hi @Barbara Rhodes , I’ll drop you a PM with some info right now.

 

Cheers,

Will

i also need to change my number urgently. thanks 

Userlevel 4
Badge +2

Hi @Cvondee 

A Number Change and carries a charge of £25.00. 

If you have a Crime Reference number and changing numbers due to this, we can waive the charge.

I’ve sent you a direct message with further information.

Pearl

 

I would also like to change my number urgently please 

can anyone help me with this please?

thanks

Userlevel 4
Badge +2

Hi @Claire12345 

A Number Change and carries a charge of £25.00. 

If you have a Crime Reference number and changing numbers due to this, we can waive the charge.

I’ve sent you a direct message with further information.

Pearl

I’d like urgent change my number.

Userlevel 4
Badge +10

Hi @ARahman 

The quickest way to get this request in would be by contacting our Live Chat Team (here).

If you have any trouble with that, then please let us know here and we’ll message you further if need be.

I have the same number as someone else and need to change as I keep receiving their calls and them mine

Userlevel 7
Badge +10

Hello @Lucymorton3,

Can you clarify?

It’s not possible for 2 SIMS to have the same number.

Have you just joined iD Mobile? Did you port your number or using a new one given to you?

 

Mohammed

Reply


Why iD Mobile?