Today, I ordered another iD Mobile SIM on a monthly SIM-only contract (£10pm) for my main phone. The order was cancelled because I didn't "meet the credit check criteria required for the contract".
This was worrying, because my credit check should be clean; so I've checked my credit details with Noddle & Experian, and they both report it as excellent.
When I rang iD CS, they checked the order and found nothing wrong. They could only suggest that a new order might not be authorised until at least 3 payments have been made on the first contract (2 payments made so far).
This seems a bit odd, and I can't see this condition in the Terms & Conditions - Is this really the situation?
Best answer by Ryan
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