My phone is less than a month old and continually black screens, I have done factory and hard resets and this doesn’t improve things.
How do I get this handset fixed or returned and there are no shops open?
My phone is less than a month old and continually black screens, I have done factory and hard resets and this doesn’t improve things.
How do I get this handset fixed or returned and there are no shops open?
Hi
Sorry to hear about this.
I have sent you a direct message with more information.
Regards
Aklima
my phone is brand new just came today and I contacted Apple and they said I have to send it back for repairs??? it’s a brand new phone not even a day old!!! can I not get a replacement hand set from you guys?
Hi
Regards
Will
The phone just won’t turn on. It’s been fully charged and just shows an Apple logo. I’ve spoken to Carphone warehouse and Apple and both have said I have to send it off for repairs
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