Hello

  • 14 December 2019
  • 3 replies
  • 102 views

Hello


3 replies

Userlevel 4
Badge +10

Hi there @Robert1994 

Is there anything we can we help answer here for you?

Hello I have lost my phone with the sim card and I can't get hold of costumer service what should I do to get a new sim?

Userlevel 3
Badge +5

Hi @Denisaskalkosova83 

Sorry to hear this.

Please contact Live Chat team are available for account related support.

They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

Reply


Why iD Mobile?