Hello

  • 14 December 2019
  • 3 replies
  • 102 views

Hello


3 replies

Userlevel 3
Badge +5

Hi @Denisaskalkosova83 

Sorry to hear this.

Please contact Live Chat team are available for account related support.

They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

Hello I have lost my phone with the sim card and I can't get hold of costumer service what should I do to get a new sim?

Userlevel 4
Badge +10

Hi there @Robert1994 

Is there anything we can we help answer here for you?

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