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How do I retrieve my number?

  • 15 October 2020
  • 1 reply
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I was recently put onto my mums 3 contract   however I wanted to keep my old number so I gave them the pac code but they changed my mums number so then she sorted it out with them and got her old number back. However now i can’t get my old number without a pac code but Tesco who I was with previously have ported out the number and can’t to do anything about it so i really could do with some help plz. 

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Best answer by Mohammed 16 October 2020, 20:57

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Hello @Zaara,

Have you tried speaking to Tesco Mobile?

We can’t look into queries from Tesco Mobile networks. You’ll need to speak to the network whom the number was last with. It seems from your message the number was with Three UK or Tesco so this doesn’t seem like an iD Mobile query.

Mohammed

 

Why iD Mobile?