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How long does it take to port my number?

  • 26 October 2020
  • 1 reply
  • 11 views

Hi

anyone know how long they take to swop over contracts and numbers, I see quite a few people complaining about it taking over two days

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Best answer by Mohammed 28 October 2020, 14:15

Hello @Jshurmer,

If you’re porting your number over, this is usually done within 24-hours depending on when it’s submitted.

Ports submitted Monday - Thursday are picked up the next working day (but usually if it’s submitted before evening 5PM, otherwise it’s the following working day).

Ports submitted Friday before 5PM are picked up Monday.

Ports submitted after 5PM Friday or the weekend will not complete until Tuesday.

Bank holidays will affect porting dates also.

 

Hope that helps.

 

Mohammed

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Userlevel 7
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Hello @Jshurmer,

If you’re porting your number over, this is usually done within 24-hours depending on when it’s submitted.

Ports submitted Monday - Thursday are picked up the next working day (but usually if it’s submitted before evening 5PM, otherwise it’s the following working day).

Ports submitted Friday before 5PM are picked up Monday.

Ports submitted after 5PM Friday or the weekend will not complete until Tuesday.

Bank holidays will affect porting dates also.

 

Hope that helps.

 

Mohammed

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