Best answer by Gregor
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How to get my phone sim active
I cannot take or make calls on my phone using a brand new ID Sim, how do I activate it? i-phone 6S plus is my phone, it was 3 days ago I made the Sim purchase, Carphone Warehouse told me a few hours to activate it?
Userlevel 8
+9
Hi @geoffid
If this is new SIM that you purchase and not a replacement it should already come activated and ready to work. Did you check coverage in your area to be sure that ID Sim will work for you?
You can see if any of these steps will help you to get up and running
If this is new SIM that you purchase and not a replacement it should already come activated and ready to work. Did you check coverage in your area to be sure that ID Sim will work for you?
You can see if any of these steps will help you to get up and running
- Put your phone into flight mode, leave it for 30 seconds, then disable flight mode.
- Check that the SIM card is inserted correctly.
- Restart your device.
- Turn off your device, remove SIM, and clean it using a micro-fibre cloth. Then re-insert it and try again.
- Try the SIM card in another 'iD compatible handset', and test the connection in a few locations to see if the SIM connects. If you don’t experience any issues with the other handset, your original phone may be at fault.
Userlevel 6
+10
HI @geoffid ,
Have you managed to activate your SIM card yet?
Ryan
Have you managed to activate your SIM card yet?
Ryan
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