I placed an order online and the email I got said I could switch my existing number over now, but when I try, I am asked for my new number.
It says this should be on my Carphone warehouse receipt, but I ordered directly from the ID website and all I got was an order reference. I don't think I even have an account to log in to.
How do I find my new number so I can port my existing number please?
Best answer by Gregor
You will need to wait for your iD Mobile Sim Card to arrive to you first. You will have all the details that are required there. Did you receive an email to say that your Sim was dispatched? iD Mobile and Carphone Warehouse are sister companies so you will find a receipt from Carphone as well in your paperwork at will arrive to you.