Hello. I need a replacement SIM card and am trying to contact someone via live chat, but can’t see a link to this feature when I search on this site. Can someone please point me in the right direction? Many thanks.
Hi
Please contact Live Chat team who can order you a replacement SIM.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
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