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lost account information and sim card

  • 29 July 2020
  • 1 reply
  • 33 views
Ging40
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I have only purchased new sim and have not used yet. The problem being it’s been accidentally put in the bin, so I cannot log in to have a replacement sim and cannot call as I don’t know the mobile number.

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Best answer by Ryan 31 July 2020, 13:45

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Ryan
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Userlevel 6
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Hi @Ging40,

Oh no! We’ll get a new SIM card sent out to you right away. A member of the support team will be in touch very soon.

Ryan

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