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messages not sending

  • 11 February 2021
  • 3 replies
  • 202 views

When I’m trying to send a. Text message says undelivered 
I’ve just transferred my number from my old network

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Best answer by Michelle 12 February 2021, 14:54

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3 replies

Userlevel 5
Badge +8

Hello @Caitlin1599 

 

Have you turned your phone off and back on again since your number has ported?

 

You may also need to need check you have the correct settings on your phone, you can find out more via the link below:

https://www.idmobile.co.uk/help-and-advice/get-your-settings

 

Please let us know if you need further help after trying the above steps.

 

Thanks

 

Michelle 

iD Mobile 

 

 

 

I am also having the same issue, except I've had my phone for 2 years. Messages not sending, came up with error code -1.

Userlevel 7
Badge +10

Hello @Natnic,

Which device have you got.

Have you just joined iD Mobile and ported a number?

Any screenshot of the error?

Is this for any number you send a text to or a specific one?

 

Mohammed

Why iD Mobile?