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My number has not transferred

  • 25 September 2020
  • 1 reply
  • 30 views
A
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Hi

Im getting really frustrated now, why can’t I speak to a human! I’ve filled in the form on my ID Mobile app to transfer my number twice now and it’s not gone it. I  have had my phone since 5th Sept and still not transferring my old number that I want to keep. Please help. I’m worried I’ll be getting 2 bills. I was with 02 before.  I contacted them & they said to contact ID Mobile.

 

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Best answer by Ryan 29 September 2020, 15:36

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Ryan
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Hi @Abersoch2020,

We are sorry to hear that you have had some trouble with transferring your number over to us. Some of the information submitted may not match which is causing this issue. We will have our Support Team PM you now so we can have this resolved.

Ryan

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