Question

New sim card not working

  • 17 November 2020
  • 1 reply
  • 27 views
avyrog
Rank

Put a new sim card in yesterday and still have no phone coverage. There is no live chat available or contact on the phone so I can’t get any information.  I’ve tried switching off and on, putting in flight mode, putting the previous card in (unfortunately that looks it’s now been cancelled. Getting a bit frustrated about not being able to contact anyone for assistance.  

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @avyrog,

I am sorry to hear about that, did your previous SIM card work fine and have you got a new phone? I would recommend logging into your account to see if the new SIM card needs activating.

Ryan

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