Hi, I received my brand new SIM card today 9/4/2020. In a brand new phone I can only make emergency calls.
Its a pay monthly sim
its not an upgrade.
i have an existing number using the same email address I registered this phone on and in that portal 8 do not see my new number or plan.
i have tried switching on and off several times
i have tried reinserting the sim card
i have tried asking for activation
please help. Very exasperated. No call centre to assist right now. May have to cancel the direct debit