Question

No order confirmation

  • 5 November 2020
  • 1 reply
  • 33 views

Hi I just placed an order and received no confirmation, just got redirected to an empty basket page, which is a bit worrying after giving you all my sensitive information! Now I have to register on here just to speak to someone because live chat doesn't work. Terrible first impressions and I'm not even a customer yet! 


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1 reply

Userlevel 6
Badge +8

Sorry you feel that way @ryant,

 

Have you checked your Junk and Spam? Where you prompted to suggest the order was successful? 

 

Also, has any money left your bank in relation to this?

 

Will

Why iD Mobile?