I transferred my number across but now texts are sent with my ID number and calls through my new number. Why is this?
Best answer by Mohammed
Is this an iPhone by any chance?
This occurs due to iMessage, as the number doesn't automatically update when you port it over.
Try the following to see if it resolves:
1) Try turning off iMessage (Settings > Messages)
2) then restart your phone (by pressing and holding the on/off button)
3) tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number)
5) then turn iMessage back to On (Settings > Messages)
6) go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”