In April, I got a new number from ID Mobile and sent the STAC , but my old provider still hasn’t been notified by ID Mobile and they keep charging me for my old number. I have had to cancel with 30 notice so in total I will need 3 months reimbursement of £15.75 (3x £5.25)
Userlevel 5
+6
Hi
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, make sure you’re logged into your account, and then scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thank you,
Rory
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