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Ordered a phone but put wrong email address in. So need to change email address

  • 12 November 2020
  • 3 replies
  • 74 views

Hi ive ordered a phone but need to change the email address as i put the wrong one in which i cant access. so i am unable to receive any confirmation. the live chat wasn’t much help as it was just the iD Chatbox.

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Best answer by Ryan 16 November 2020, 15:51

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Userlevel 6
Badge +10

Hi @NalaBooVee,

I am sorry to hear about that, we will send you a PM now so that we can update your contact email address on our systems.

Ryan

Hi there I've done the same thing if anyone can help me? I can't get through to an agent?? 

Userlevel 6
Badge +8

Hi @Tialouise26,

 

I can see we have now PM’d you to offer further assistance.

 

Will

Why iD Mobile?