Ordered two phones but bank declined payment and now not sure whats being processed

  • 26 August 2020
  • 4 replies
  • 34 views

Ordered two phones but bank declined payment although this should  now be clear.  How can I be sure that both phones are being processed? - I have two order numbers though.  Update - payment taken for one order, how can I find out if the other order is going through?

Will 1 month ago

Hi @XH558johnnyc,

 

Just to be on the safe side and be super certain what’s gone through, we’ll drop you a Private Message for more details.

 

Will

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4 replies

Userlevel 5
Badge +6

Hi @XH558johnnyc,

 

Just to be on the safe side and be super certain what’s gone through, we’ll drop you a Private Message for more details.

 

Will

Hi Will, I'm really impressed that you've come back to me. 

I'm very happy to say that both orders came through today with no problems. 

Sorry to waste your time but really appreciate the fact you replied to help. 

Thank you. 

Userlevel 6
Badge +8

No time wasted @XH558johnnyc, that’s what we’re here for.

 

If you ever need us down the line, just get in touch with us here -or- contact our Live Chat Team on our website.

Thanks Kevin 👍

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