I have recently taken out an ID contract and tried to give a PAC code to transfer over my number. I just received the following from ID by text:
We have tried to process your PAC/STAC but we ran into an issue - the ID mobile number, last name or transaction number you entered is incorrect. Please contact Customer Services.
I cannot seem to connect to any agents by phone or on the live chat (which just says none are available - try later).
How do I speak to someone!?
I have the same issue. I have received a text saying to contact Customer Services but it seems to be impossible. Please help?
+8
Hi
I’m, sorry to hear about the issues you are facing with your PAC code.
We’ll contact you via PM to help resolve the issue you are facing.
Michelle
+8
Hi
I’m, sorry to hear about the issues you are facing with your PAC code.
We’ll contact you via PM to help resolve the issue you are facing.
Michelle
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