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Pac Code not Working

  • 13 September 2020
  • 1 reply
  • 64 views

I am trying to transfer my old number from Vodafone to ID Mobile. I have used both the in app service to transfer this, as well as the online transfer form. Both times it has stated that the details I have entered are wrong / invalid. My PAC Code from Vodafone is still valid, and I have entered all my details correctly. This is very frustrating as I need to be able to use this number ASAP!

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Best answer by Mohammed 14 September 2020, 16:22

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Userlevel 7
Badge +10

Hello @Lauren7,

I’m sorry to hear that.

I’ll get a PM sent over so we can try to get this raised to our TechTeam to look into further.

 

Mohammed

 

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