I fill in the PAC code transfer page to change from o2 to ID mobile and keep my old number, but it doesnt work. I have tried this for 2 months. ID mobile is useless.
Hi
Welcome to the iD Community.
Sorry you had to wait this long to get your number transferred over to us.
Please contact our Live Chat team who can look into transferring your number over to iD Mobile for you.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on this page, scroll down to see the Live Chat section.Â
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
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