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problem transferring number

  • 5 November 2020
  • 1 reply
  • 36 views

I filled all the information in correctly and received this text:  

We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number you entered is incorrect. Please contact Customer Services www.idmobile.co.uk/contact-us


I have tried the online chat but cannot connect to a human so I don’t know what to do. Is there anyway to speak to iD over the phone?

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Best answer by Will 8 November 2020, 14:58

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Userlevel 6
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Hi @JuliaM,

 

We’ll send you a Private message now to assist you with porting the number?

 

Will

Why iD Mobile?