Problem with porting - keep submitting but it doesn't happen

  • 27 August 2020
  • 1 reply

Hi, we have a problem porting a number. When we submitted the switching form the frst time we made a mistake with the Transaction number. The next day we got a text telling us to try again.  I’ve submitted several times since and the form says ‘request updated’  but nothing happens.. no SMS received telling me its not working and the PAC code will expire soon.  Any suggestions?

1 reply

Userlevel 5
Badge +6

Hi @JTHuser,


Have you received anything since posting this? It can take a couple of days to go through sometimes.