Question

Proof of purchase

  • 5 April 2019
  • 4 replies
  • 124 views

All I need is a proof of purchase for phone insurance. 5 days and still waiting. Passed from pillar to post. Is it that difficult to send an mail?

4 replies

Userlevel 6
Badge +10
Hi @Magchip,

The phone insurance would be provided by Team Knowhow, so to obtain a proof of your insurance policy, you would need to get in contact with Team Knowhow for this documentation to be sent to you.

Please click this link in order to find ways to obtain the documents you need.

Ryan

Help me please. I need proof of purchase for insurance... Not with team know how

I have tried phoning and I hope someone can send it via email to me

Userlevel 6
Badge +10

Hi @Sue Hember,

You can contact our Live Chat Team who are able to assist with account-related support. They will be able to take some details and supply you with a proof of purchase if you bought your phone from us directly. For purchase from Carphone Warehouse, you would need to contact them here.

Ryan

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Why iD Mobile?